:   . .
:  
:  36
:  
:  2012
:   . . / . 36. .: , 2012. .93-105.
:   , , ,
(.):  semi-markov controlled process, control strategy, income functional, optimization.
:   M/M/n*/N*. - . . .
(.):  The controlled Markov queuing model M/M/n*/N* is studied. The income functional is being constructed on the trajectories of the controlled semi-markov process. The main problem is to optimize the income functional by adjusting the structure of the system.

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